University administrators recognized a need to enhance dispute resolution options for employees and assigned this responsibility to the Human Resources Department. Its purpose is to assist employees with any matters or concerns that impact their employment at FSU.

The ombudsperson is an impartial dispute resolution practitioner who strives towards fair and equitable solutions according to university policies. The ombudsperson provides confidential and informal assistance. Therefore, the ombudsperson will not identify an employee or employee's confidences without express permission of the individual except where required by law. Also, conversations with the ombudsperson may not be used in grievance or other formal proceedings. The ombudsperson, who may act as a counselor, go-between, informal fact-finder or upward feedback provider, interacts with all persons within the University community essential to resolve issues and concerns.

***An Ombudsperson is not a substitute for legal counsel or representation.