Certificate Training Series
Florida State University supports continuous learning for employee development through digital badges and certificates — a way to share and validate your achievements. When you share your badge, viewers can immediately see information about your knowledge and skills. Choose a certificate series below to explore its training requirements and enrollment details.
The Academic Advising 101 training series provides participants with the requisite skills, policies, theories, and introductions to various advising systems that are essential to supporting students.
- The program is designed with the National Academic Advising Association (NACADA) advisor core competencies in mind: conceptual, informational, and relational.
- All content reflects specific policies and practices currently utilized by Florida State University, along with attention given to the various student populations, resources, and offices that help make up the university.
The certificate series is 100% online, in a self-paced online course. To earn credit for completion of this certificate, you must complete the required course modules and score a minimum of 80% on each quiz.
To participate in this certificate, review the requirements and enroll in the Academic Advising 101 course.
Want to improve your data analysis skills or learn how to use data visualization tools? FSU Institutional Research hosts a variety of workshops. Participants who complete any IR training session will earn a digital badge of completion.
Institutional Research Data Literacy and Analytics Certificate
The Institutional Research Data Literacy and Analytics Certificate is awarded to individuals who complete at least 2/3 of the data-related training classes offered by the Office of Institutional Research (IR). These training sessions introduce users to several tools and techniques that are available for data analysis and then advance those skills with additional classes building on the skills learned. A wide array of data-related training topics are available, ranging from an Introduction to Data class all the way to Advanced Power BI. The certificate is awarded by IR each semester.
Certificate Requirements
To earn the certificate, you must complete two-thirds of the total core coursework. As of Fall 2024, this includes 8 core courses out of 12. Elective courses count towards your 8 total, offering flexibility and recognizing advanced coursework without increasing the minimum requirement for new participants. As the program evolves, IR will adapt these requirements to reflect the growing curriculum and better meet participants' needs.
Core Courses
- Intro to Data
- Fundamentals of Data Handling
- Fundamentals of Data Literacy
- Basic Excel
- Intermediate Excel
- Advanced Excel
- Power BI Introduction
- Power BI Intermediate
- Power BI Workspace Management
- Oracle BI Term Statistics
- Oracle BI Class Enrollment
- Highly Effective Teaming
Electives
- Oracle BI Class Meeting Pattern
- Student Data Analytics Toolkit
- Introduction to Power Automate
- Data Catalog for Collection Managers
Excluded From Certificate
- Excel Day 0
Please refer to the Training Registration Guide for assistance with enrollment in courses. Contact IR-Training@fsu.edu with any questions about the certificate.
Campus Connect Expert
Campus Connect Expert is designed to offer a comprehensive overview of the Campus Connect Platform and how it is utilized for undergraduate students. The required training classes provide insight and best practices for navigating and utilizing the platform to identify students in need of assistance and provide targeted outreach, support, and referrals. To participate in this certificate series, users must first complete Campus Connect 101: Introduction to the Academic Support Platform (course number CC101) and have access to the Campus Connect platform, which is a prerequisite to participate in the following three certificate training classes:
To Self-enroll in the Canvas module, click here: https://canvas.fsu.edu/enroll/MF68KC
Curriculum
- Targeted Outreach and Strategic Messaging (Course Number CCTSM): this interactive training will provide the necessary tools, tips, and strategies to provide better, more efficient outreach to your students utilizing the Campus Connect platform. Attendees will learn how to utilize the Advanced Search feature to identify students and how to utilize the messaging services in the platform to craft intentional, engaging messages to students. (pre-requisite: Campus Connect 101)
- Designing and Assessing Outreach Campaigns (Course Number CCDOC): In this interactive training, participants will learn best practices for designing and implementing appointment and messaging campaigns in the Campus Connect platform. Attendees will also learn how to assess the effectiveness of their campaigns through the evaluation of campaign-specific metrics. (pre-requisite: Campus Connect 101)
- Platform Analytics and Dashboards (Course Number CCPAD): this interactive training will introduce analytics, dashboards, and reporting tools available to Campus Connect staff users. Participants are expected to identify a population of interest before the session and use that example population throughout the session to understand better how these tools can be implemented into existing workflows while also brainstorming new strategies for student support. Employees must complete all courses and any associated post-training quiz to receive a digital certificate/badge of completion. (Campus Connect 101)
For additional information, contact Jill Flees, Director, Graduation Planning & Strategies Office, at jill.flees@fsu.edu. Upon conclusion of the program, a certificate of completion may be requested. Return completion form to training@fsu.edu.
The Customer Service Certificate offered by the Office of Human Resources is ideal for FSU employees who want to strengthen their customer service and communication skills. It’s especially valuable for those in front-facing roles or anyone who regularly interacts with students, colleagues, or the public and wants to build stronger relationships, navigate conflict, and contribute to a positive, service-oriented workplace culture. Participants will learn how to cultivate positive relationships with customers, communicate in individual and group settings, and maintain a positive attitude when interacting with others.
To participate in this training series, complete the required training courses and submit the completion form to training@fsu.edu. Questions? Contact training@fsu.edu or (850) 644-8724.
For certificate information visit: eSPEAR Certificate Series.
Financial Administrator Certificate Series
The Financial Administrator Series is sponsored by the FSU Controller’s Office. The series builds on the Basics Series by adding courses covering higher-level accounting concepts as well as ledger review and budgeting.
Objectives:
- Build upon the understanding learned in the Financial Basics Series
- Understand higher-level accounting concepts as they are implemented at Florida State University
- Learn and apply policies and procedures as they relate to ledger review and budgeting
Completion Requirements:
Participants must complete all course requirements and achieve a minimum score of 80% on the course post-tests to receive the certificate. Participants can access the post-tests in the Financial Rep Certificate Series Canvas course. For questions regarding the curriculum content, please contact the Controller’s Office at CTL-Communication@fsu.edu.
Courses:
To participate in this training series, complete the required training courses and submit the completion form. For course registration questions, please contact training@fsu.edu.
The Financial Basics Series is sponsored by the FSU Controller’s Office. The series is designed to provide a core curriculum of classes for university staff who handle some operational tasks related to university finances but are not necessarily involved in more advanced financial responsibilities.
Objectives:
- Understand the accounting structure at Florida State University
- Learn and apply policies and procedures in procurement, travel, accounts payable, and internal billing
- Demonstrate an understanding of internal controls and why they are important
- Demonstrate an understanding of the reporting tools available to financial staff
Completion Requirements:
Participants must complete all course requirements and achieve a minimum score of 80% on the course post-tests to receive the certificate. Participants can access the post-tests in the Financial Rep Certificate Series Canvas course. For questions regarding the curriculum content, please contact the Controller’s Office at CTL-Communication@fsu.edu.
Courses:
To participate in this training series, complete the required training courses and submit the completion form. For course registration questions, please contact training@fsu.edu.
The Human Resources (HR) Bootcamp is an in-person, intensive training series. This series provides comprehensive overviews of HR and department timeliness, tasks, deadlines, and processes. HR subject matter experts facilitate Bootcamp in partnership with an expert-level department representative. This unique format provides both the HR and Rep perspective for completing HR duties in the department. There are three HR Bootcamp courses in the series.
Participants who complete HR Bootcamp I and HR Bootcamp II sessions will receive a digital training badge.
Curriculum
HR Bootcamp I (HRBC01): This course covers topics related to Compensation and Employment & Recruitment practices.
HR Bootcamp II (HRBC02): This course covers topics related to Employee Data Management and Attendance & Leave. HRBC01 is a prerequisite to this course.
HR Bootcamp III (HRBC03): The course covers faculty and graduate assistant classifications, appointments and recruitment, pay practices/compensation, union requirements, contracts, and leave. This independent course does not require participation in the HR Bootcamp I and II sessions.
The HR Department Representative Certificate offered by the Office of Human Resources equips individuals serving as Human Resource Representatives with essential knowledge and practical skills to succeed in their roles. The training series is designed for FSU department representatives, administrative professionals, and hiring managers who are directly involved in HR-related tasks. It's ideal for both new HR reps and seasoned staff looking to deepen their understanding of FSU's HR processes. This series is delivered through a blend of in-person and self-paced online learning.
To participate in this training series, complete the required training courses and submit the completion form to training@fsu.edu. Questions? Contact training@fsu.edu or (850) 644-8724.
This energy-packed, cohort-based, blended learning experience provides leadership development to employees over eight weeks of immersive and interactive training. If you have the desire to improve your leadership skills and build relationships with other like-minded people across campus, learn about the program and application process on the LIT website.
Coaching Skills training provides participants 10 skills that have proven to be effective in supporting and empowering students. The FSU College Life Coaching Program, housed in Advising First, serves several student populations across campus by utilizing skills that are presented here. Topics include strengthening connection with students, empowering students via questions, making meetings efficient with time constraints, and developing strategies to find realistic student-driven solutions.
It is most efficient to compete all four (4) sessions within one semester, however, you may complete all sessions within 1 year in the following order: Coach Skills I and II during one semester, and Coach Skills III and IV during the following semester.
Please note: The Student Coaching Skills courses are available to FSU employees twice a year, during fall and spring semesters.
To Self-enroll in the Canvas module, click here: https://canvas.fsu.edu/enroll/HR4XTA
Curriculum
Coaching Skills I - Building Authentic Student Connection (PDSCS1)
This workshop will provide participants with the fundamentals for effective student meetings, which begins with connecting and practicing non-judgement. Participants will be presented with recent research on the importance behind connection as well as opportunities to role play and practice building connections with others.
Coaching Skills II - Guidelines for Listening and Asking Questions (PDSCS2)
This workshop will provide participants with the skills necessary to listen to students and ask appropriate questions geared toward understanding and empowering students. Participants will be provided sample verbiage and time to practice their listening and questioning skills with others. Prerequisite: Coaching Skills I and working toward the Student Coaching Skills Certificate.
Coaching Skills III - Framing Student-Centered Meetings (PDSCS3)
This workshop will provide participants with the skills necessary to frame meetings with students in order to address the students goals and ensure the meeting remains efficient and timely. Participants will be provided time to review skills, sample verbiage to assist with achieving the students meeting goals, and opportunities to role play. Prerequisites: Coaching Skills I and Coaching Skills II and working toward the Student Coaching Skills Certificate.
Coaching Skills IV - Implementing a Solution Focus Technique with Confidence (PDSCS4)
This workshop will provide participants with the skills necessary to uncover solutions with students and exhibit confidence in utilizing the skills in order to best support various student populations regardless of the issue. Participants will be provided sample verbiage and role play opportunities. Prerequisites: Coaching Skills I, Coaching Skills II, Coaching Skills III and working toward the Student Coaching Skills Certificate.
The Supervisor Excellence: Compliance Essentials Certificate offered by the Office of Human Resources is designed to enhance the understanding of employment compliance policies and practices essential for success in supervisory roles at FSU. This series equips participants with essential knowledge and skills to effectively manage operations and enhance employee performance while maintaining ethical standards and minimizing risks.
To participate in this training series, complete the required training courses and submit the completion form. Questions? Contact training@fsu.edu or (850) 644-8724.
For additional program information, contact Training & Organizational Development at training@fsu.edu or (850) 644-8724.
